Terms & Conditions

These Terms and Conditions apply to any tours booked with Ijen Cheaper. Please read these Terms and Conditions carefully as by booking any tour with us. You acknowledge that you have read and understood these Terms and Conditions and you accept and agree to be bound by these Terms and Conditions.

Upon booking a tour with Ijen Cheaper, 67 USD = IDR 1.000.000 or 137 USD = IDR 2.000.000 deposit is required to secure the tour and begin the necessary booking processes and ground preparations. Receipt will be sent to the client after down payment.

Balance payment of the tour, upon your arrival / When you are picked up by our team at the airport, hotel or train station 

*All payments made to Ijen Cheaper should be free of bank charges and credit card transaction surcharges (for example: PayPal Tax). Ijen Cheaper is not responsible for any charges levied or charged by third parties and/or financial institutions and payable by the client as a result of credit card or other payment transactions in connection with the purchase of a tour.

A booking is confirmed and these Terms and Conditions shall apply when Ijen Cheaper have received the applicable deposit from the client and the client has received written confirmation from Ijen Cheaper of such booking.

A client may cancel their booking by notifying Ijen Cheaper. The applicable cancellation fees shall be determined with reference to the date on which the request to cancel is received by Ijen Cheaper and are expressed hereinafter as a percentage of the total price paid for the cancelled tour.

Cancellation received 30 days or more before the tour starts: No Cancellation Fees will be charged
Cancellation received 11 – 29 days before the tour starts: 30% Cancellation Fee will be charged
Cancellation received 3 – 10 days before the tour starts: 50% Cancellation Fee will be charged
Cancellation received within 48hrs before the tours starts: 100% Cancellation Fee will be charged

*Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable clients at the time of booking.

Ijen Cheaper does not provide travel insurance therefore the client must obtain travel insurance from their home country with the minimum recommended medical, evacuation, and repatriation coverage covering all applicable dates of any travel with Ijen Cheaper and this insurance must cover personal injury and emergency medical expenses. It is strongly recommended that clients also extend their coverage to include cancellation and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the client.

The cost of the tour does not include any insurance coverage for the client, and that the client is required to obtain separate coverage at an additional cost to the tour price. When obtaining travel insurance the client must ensure the insurer is aware of the type of travel to be undertaken so that the insurer may properly cover travel on the applicable tour.

All clients are obligated to truthfully provide requested relevant medical information to Ijen Cheaper. Clients are responsible for assessing their own suitability and capability to participate a tour with us.

All clients should consult their physician regarding their fitness for taking part in the booked tour.